BIMA On-Demand Webinar
Meet BIMA's Client Services Champions as they discuss working though the pandemic.
We held our first Client Services Huddle at the end of July and had a fantastic group of people taking part from across the NW of England and Scotland.
Part 1
How are you, your business and within the changes we’ve all seen what have you been doing to support your clients?
‘Our clients resilience is our resilience.’ Andrea Westwick
Part 2 - 13.17
How has your day to day and client relationships changed and how have you had to diversify through the pandemic?
Part 3 - 31.52
Building relationships with new clients is now different, and what has this looked like?
Part 4 - 38.19
Maintaining team dynamics has become a huge challenge. What new and inventive ways have you been working to support this?
Part 5 - 42.08
Wrapping up - what are the key lessons learnt so far and what will be staying with us as the ‘new normal’?
Speakers:
Paul Diamond - Commercial Director, Kin + Carta
Andrea Westwick - Head of Digital Production, After Digital
Raveen Panesar - Account Manager, Apadmi
Christina Smith - Account Manager, Apadmi
Katy White - Client Director, Dept