Meet BIMA's Client Services Champions as they discuss working though the pandemic.
We held our first Client Services Huddle at the end of July and had a fantastic group of people taking part from across the NW of England and Scotland.
How are you, your business and within the changes we’ve all seen what have you been doing to support your clients?
‘Our clients resilience is our resilience.’ Andrea Westwick
Part 2 - 13.17
How has your day to day and client relationships changed and how have you had to diversify through the pandemic?
Part 3 - 31.52
Building relationships with new clients is now different, and what has this looked like?
Part 4 - 38.19
Maintaining team dynamics has become a huge challenge. What new and inventive ways have you been working to support this?
Part 5 - 42.08
Wrapping up - what are the key lessons learnt so far and what will be staying with us as the ‘new normal’?